privacy policy | mycoach

PSYATWORK S.L., hereinafter Psy@Work, with registered office at Carrer Mallorca 281, 2, 1, Barcelona (Spain), is the owner of this web site and the e-Coaching Application (myCo@ch, (from now on referred to as the “Application")), and is responsible for the personal data provided by users through this website.

The user is informed and consents to the processing of the data provided while browsing the website and those generated as a result of the use of the same, including, where appropriate, communications or international transfers of data that may be made, for the purposes indicated in the section “Why do we collect data about our Customers' visits?”

In the event that the data provided refers to third parties other than the user, the user guarantees to have obtained and to have the prior consent of such third parties for the communication of their data, and to have informed them, prior to providing them, of the purposes of the processing, communication and other terms provided for in the section “Privacy and Personal Data Protection Policy”.

In any case, the use of the website by minors under 14 years old is prohibited. Consequently, the User declares that he or she is over 14 years old and that all the data provided corresponds to him or her. Minors under 14 years old who include personal data in the forms provided must have the prior authorization of their parents, guardians or legal representatives, who are warned that, according to current legislation, they will be considered responsible for all acts carried out by the minors in their care.

The user guarantees the accuracy and truthfulness of the personal data provided.

The use of this website and the Application, is subject to the Privacy and Personal Data Protection Policy, the Conditions of Use and the Cookies Policy detailed below. Please read them carefully. The fact that you access this website and use the materials contained therein implies that you have previously read and accepted, without reservation, these policies and conditions.

privacy and personal data protection policy

At Psy@Work we are concerned with protecting your personal data and treating it with the utmost transparency. For this reason, in order for you to decide how we can treat them and to know your rights, we will provide you with information below regarding the treatment that we will carry out with the data you provide through this website.

The information and/or personal data you provide is the responsibility of:

- Identity: PSYATWORK, S.L., NIF B 66 30 85 86

- Postal address: Carrer Mallorca 281, 2, 1, Barcelona, 08037 (Spain)

- Contact: info@psyatwork.com

1. About the collection, use and protection of personal data when using Psy@Work

When the Customer uses the platform of Psy@Work, we automatically collect information about his/her visit. This includes the pages he/she clicks on and the data he/she provides. We use this information to monitor how people use the platform, and to provide them with the e-Coaching services. All information the Customer enters in the Application, such as his/her profile, tasks, answers, and test results, will be subject to the terms and conditions as specified below under number 4.

2. Automatically collected data

Every time a Customer visits Psy@Work or the Application, we automatically collect data about his/her visit. This includes: - Which page the Customer entered first - Which pages the Customer visits - Whether the Customer has visited the website before - Which website the Customer came from - How long the Customer stayed on the page - The keyword(s) the Customer entered in the search engine - The IP address of the Customer - The operating system, browser type and version the Customer uses - The screen resolution and the number of colours used by the Customers’ PC - The language, country and zone/city. The data is collected using cookies, so-called "web beacons" and log files. Most websites or online media collect this type of data, so this is standard practice.

3. Why do we collect data about our Customers' visits?

We use the non-personal data from cookies, web beacons and log files to learn how the Customer uses Psy@Work and the Application. We monitor which pages users consider more or less interesting. This helps us to further develop and improve Psy@Work and the Application, making them more user-friendly and -relevant. We use data collected about tendencies and user behaviour both internally and publicly for marketing purposes, such as tendency reports based on figures from visitor statistics. This kind of data is collected for all or larger groups of visitors. Again, they do not contain any information which can identify the Customer personally. If the Customer is registered as a user of the Psy@Work Application, cookies are also used to prefill the log-in fields.

4. How is the personal data of the Customer protected?

The personal data we collect is stored in a secure environment and treated confidentially. Access to this data is limited to selected Psy@Work employees and suppliers. We do our utmost to secure the data of the Customer in the best possible way, but we cannot guarantee the safety of this data, when they are transferred over the Internet. When data is transferred over the Internet, there is a certain risk that others can access them illicitly. In other words, the safety of the data transfer is the Customers’ responsibility. The data of the Customer is not disclosed to any third party without his/her permission, unless legislative authorities require that they be delivered.

5. What rights do you have? As a data subject, you have the following rights under

Data Protection Legislation and we, as Data Controller in respect of your data, will comply with such rights in respect of your data:

· the right of access to Personal Data relating to you;

· the right to correct any mistakes in your Personal Data;

· the right to ask us to stop contacting you with direct marketing;

· rights in relation to automated decision taking;

· the right to restrict or prevent your Personal Data being processed;

· the right to have your Personal Data ported to another data controller;

· the right to erasure; and

· the right to complain to the DPC if you believe we have not handled your Personal Data in accordance with Data Protection Legislation.

If you have any comments, concerns or complaints about our use of your Personal Data, please contact us (info@psyatwork.com). We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex or cumbersome, in which case we will respond within three months (we will inform you within the first month if it will take longer than one month for us to respond). Where a response is required from us within a particular time period pursuant to Data Protection Legislation, we will respond within that time period.

Right of access to Personal Data relating to you

You may ask to see what Personal Data we hold about you and be provided with:

· a summary of such Personal Data and the categories of Personal Data held;

· details of the purpose for which it is being or is to be;

· details of the recipients or classes of recipients to whom it is or may be disclosed, including if they are overseas and what protections are used for those oversea transfers;

· details of the period for which it is held or the criteria we use to determine how long it is held;

· details of your rights, including the rights to rectification, erasure, restriction or objection to the processing;

· any information available about the source of that data;

· whether we carry out automated decision-making, or profiling, and where we do, information about the logic involved and the envisaged outcome or consequences of that decision making or profiling (please note that we do not currently carry out any profiling – we will notify you if this changes); and

· where your Personal Data are transferred out of the EEA, what safeguards are in place.

Right to update your Personal Data or correct any mistakes in your Personal Data

You can require us to correct any mistakes in your Personal Data which we hold free of charge. If you would like to do this, please:

· email or write to us (info@psyatwork.com);

· let us have enough information to identify you (e.g. name, registration details); and

· let us know the information that is incorrect and what it should be replaced with. If we are required to update your Personal Data, we will inform recipients to whom that Personal Data have been disclosed (if any), unless this proves impossible or has a disproportionate effort. It is your responsibility that all of the Personal Data provided to us is accurate and complete. If any information you have given us changes, please let us know as soon as possible (info@psyatwork.com).

Right to ask us to stop contacting you with direct marketing

We have a legitimate interest to send you electronic communications in connection with the Service and related matters (which may include but shall not be limited to newsletters, announcement of new features etc.). We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please email or write to us (info@psyatwork.com). You can cease the Session and Task Reminders by using the ON/OFF buttons in “My Settings”, found in the Application.

Right to restrict or prevent processing of Personal Data

In accordance with Data Processing Legislation, you may request that we stop processing your Personal Data temporarily if:

· you do not think that your Personal Data is accurate (but we will start processing again once we have checked and confirmed that it is accurate);

· the processing is unlawful but you do not want us to erase your Personal Data;

· we no longer need the Personal Data for our processing; or

· you have objected to processing because you believe that your interests should override the basis upon which we process your Personal Data. If you exercise your right to restrict us from processing your Personal Data, we will continue to process the Personal Data if:

· you consent to such processing;

· the processing is necessary for the exercise or defense of legal claims;

· the processing is necessary for the protection of the rights of other individuals or legal persons; or

· the processing is necessary for public interest reasons.

Right to data portability

In accordance with Data Protection Legislation, you may ask for an electronic copy of your Personal Data that you have provided to us and which we hold electronically, or for us to provide this directly to another party. This right only applies to Personal Data that you have provided to us – it does not extend to data generated by us. In addition, the right to data portability also only applies where:

· the processing is based on your consent or for the performance of a contract; and

· the processing is carried out by automated means.

Right to erasure

In accordance with Data Protection Legislation, you can ask us (info@psyatwork.com) to erase your Personal Data where: you do not believe that we need your Personal Data in order to process it for the purposes set out in this Privacy Policy;

· if you had given us consent to process your Personal Data, you withdraw that consent and we cannot otherwise legally process your Personal Data;

· you object to our processing and we do not have any legal basis for continuing to process your Personal Data;

· your Personal Data has been processed unlawfully or have not been erased when it should have been; or

· the Personal Data have to be erased to comply with law.

6. Withdrawal of consent

If you no longer consent to our processing of your data (in respect of any matter referred to in this Privacy Policy as requiring your consent), you may request that we cease such processing by contacting us via email (info@psyatwork.com). Please note that if you withdraw your consent to such processing, for example in respect of the use of cookies, it may not be possible for us to provide all/part of the Service to you.

terms of use

1. Scope and use of the subscription

These terms and conditions govern the rights and obligations in connection with the use of the services of Psy@Work and psyatwork.com and other national internet LTDs provided by the mother company Psy@Work S.L., Carrer Mallorca 281, 2, 1, Barcelona, Spain. The services of Psy@Work include - but are not limited to - the website, FaceBook page, andPsy@Work E-Coaching application. The subscription grants the Customer (i.e. the legal entity that has signed up for the subscription) the right to use the Psy@Work E-Coaching application (from now on referred to as "the Application"). The subscription may not be used by, other people or organisations than the Customer.

2. Acceptance of the subscription

By signing up for the services provided under Psy@Work you accept the Subscription Terms ("the Terms") as outlined below.

3. Duration and termination of the subscription

Psy@Work offers paid subscriptions. The subscription commences from the date the Customer signs up for Psy@Work. The subscription may be cancelled any time under My Settings > Cancel subscription.

4. Customer data

The Customer owns and may use their data stored in the Application at their own discretion. Customers who register at Psy@Work will have a username and password chosen by themselves. Psy@Work is not responsible for misuse of passwords that the Customer may incur in as a registered user. It is the Customer’s responsibility to properly manage the usernames and passwords provided to access as a registered user.

5. Operating stability

Psy@Work aims to provide the highest possible degree of operating stability, but is not responsible for any breakdown caused by factors beyond its control. Such breakdowns include - but are not limited to - power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or similar. In all events, Psy@Work aims to re-establish normal operations as quickly as possible.

6. Maintenance of the Application

Psy@Work is entitled to make operational changes to the Application for improvements or otherwise (for example by developing or replacing technical equipment, maintenance or updating software) without giving the Customer prior notice. In some circumstances, it may be necessary to suspend access to the Application, usually between 10 pm and 7 am CET. Notice of such a suspension will be given to the Customer in advance if possible. Psy@Work will not be responsible for any consequences of such a suspension.

7. Rights

The Application is protected by copyright and remains the full property of Psy@Work S.L. Psy@Work S.L. may at any time transfer its rights and obligations under this agreement to any Psy@Work S.L. affiliate, subsidiary or business unit. Except as provided above, the rights and obligations under this agreement may not be transferred to any third party without the written consent of the other party.

8. Liability of Psy@Work

Psy@Work has taken reasonable measures to ensure that the Application is virus-free, but no warranty is provided that the Application is free from infection from viruses or similar, and Psy@Work shall have no liability, if this is not the case. To the extent permitted by Spanish law, Psy@Work disclaims all warranties with respect to the Application, either express or implied, including - but not limited to - any implied warranties of suitability or fitness for any particular purpose. Psy@Work shall not be liable for any third-party solutions which are available and/or integrated with the Application. Psy@Work shall thus not be liable for the accuracy, completeness, quality or reliability of the information or results obtained through such third-party solutions. Similarly, Psy@Work shall not be liable for the availability, security and functionality of third-party solutions, including any damages and/or loss which may arise from the use of third-party solutions. Psy@Work shall not be liable to the Customer for any loss or damage caused (including business interruption) arising directly or indirectly, except to the extent that such liability may not be lawfully excluded under the applicable law. Except for death or personal injury caused by negligence of Psy@Work, its employees, agents or authorised representatives, for which no limit applies, Psy@Work's liability will be limited to the lesser of the value of payments made by the Customer for the period of 12 months before the occurrence of the incident giving rise to the liability or €1,000 (one thousand Euro).

9. Data Protection and Confidentiality

The Customer confirms that they are authorised to instruct Psy@Work to process any such information and that all instructions given will be lawfully. Psy@Work is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party, except where it is required to do so by any court or regulatory authority and in that case only to the extent necessary. Psy@Work has taken the necessary technical and organisational security measures to prevent system information from being accidentally or illegally destroyed, lost or wasted and to prevent such information from falling into the hands of any unauthorised party or from being misused or otherwise treated in a way which is contrary to the Data Protection Act. The Customer agrees that a copy of the bank certificate issued to the Customer by its bank may be stored in Psy@Work’s database and an external database. The Customer also agrees that data retrieved from the Customer's bank via a bank feed is available and is stored in the Application.

10. Entire Agreement

These Terms and the subscription contain the entire agreement between the parties and supersede all previous correspondence or communications whether written or verbal. Psy@Work may amend these Terms and conditions as required from time to time provided that Psy@Work gives its Customers no less than 40 days' written notice of such amendments. In that case, all such amendments will apply to the next renewal of the subscription.

12. Disputes

These Terms shall be governed by and construed in accordance with the laws of Spain, and the Courts of Spain shall have exclusive jurisdiction to determine any dispute concerning these Terms or their subject matter.

copyright information

1. Copyright of material

2. Conditions for using of Psy@Work and the Application

Psy@Work provides the Application for the Customers’ personal use. The Customer may download material from the Application, for personal use if he/she preserves all information about copyright and other proprietary rights in the material. The Customer may also quote a couple of strings of text from Psy@Work and the Application without specific permission. When the Customer does this, it is under the conditions that he/she makes clear that the quote is from Psy@Work or the Application and that he/she does not use the quote out of context or in any way that it can be misunderstood. Also, even if this is not a condition for quoting from Psy@Work and the Application, the Customer should link to the Psy@Work and the Application which you copied the quote from. Otherwise, the Customer may not distribute, modify, publish, reuse, forward or use the contents of Psy@Work and the Application for any public or commercial purpose without the written consent from Psy@Work. This condition comprises text, pictures, sound, design, graphics and logo.

3. Press material

Content labelled "Press " can be used in public communications, if you state the source of information.

4. Changes to the content of Psy@Work and the Application

Content on Psy@Work and the Application will be changed or updated regularly and without notice. If you quote from or link to Psy@Work or the Application, be aware that the content you quote or link to might change in the future.

5. Links to third-party websites

We link to third-party websites when we find it relevant. Psy@Work can, of course, not be held responsible for third-party websites or their content. So please observe the terms of use and copyright information provided by the owner of the third-party website. Our linking to third-party websites does not automatically imply that Psy@Work endorses these websites, their content or their products.

6. Limited liability

The contents of Psy@Work and the Application is provided for your convenience and for your personal use. Everything on Psy@Work and the Application is provided "as is", without any warranty, express nor implied. Psy@Work cannot be held liable for any direct, indirect or incidental consequential loss or damage as a result of access to or use of Psy@Work and the Application. Likewise, Psy@Work assumes no liability for and cannot be held liable for any damage to or any viruses which may infect your computer equipment or other property arising from access to or use of Psy@Work and the Application or the transfer of material, data, text, pictures or sound from Psy@Work and the Application or originating from Psy@Work and the Application.

7. Changes and updates

Psy@Work may decide to edit these terms and copyright information at any time.